Privacy Policy
Last Updated: April 26, 2026
Haute & Polished Designs (“Haute & Polished Designs,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, contact us, book a consultation, complete a form, subscribe to our communications, or otherwise interact with us.
Information We Collect
We may collect personal information that you choose to provide, including your name, email address, phone number, mailing address, project details, design preferences, appointment information, and any other information you submit through our website, forms, email, phone calls, consultations, or other communications.
We may also collect basic website usage information, such as pages visited, browser type, device information, referring website, and general location information, to help us understand how visitors use our website and improve our services.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and consultation requests
- Communicate with you about interior design services, appointments, proposals, projects, and follow-ups
- Send requested information, reminders, updates, and customer service messages
- Share marketing or promotional communications when you have opted in to receive them
- Improve our website, services, client experience, and communications
- Maintain business records and comply with legal obligations
SMS Messaging and Mobile Information
If you provide your mobile phone number and opt in to receive text messages from Haute & Polished Designs, we may use your phone number to send SMS messages related to our services. Message types may include appointment reminders, consultation follow-ups, project-related updates, customer service messages, review requests, promotional updates, and occasional offers related to our interior design services.
Message frequency varies. You may receive approximately 2 to 8 messages per month, though frequency may vary based on your relationship with us, your project activity, or your specific request.
Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any text message from us. For help, reply HELP or contact us at info@hauteandpolisheddesigns.com or (202) 888-1557.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes. Information sharing to subcontractors or service providers is permitted only when necessary to support the delivery of our text messaging services, such as messaging platforms, aggregators, and carriers. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate our business, such as website hosting providers, email platforms, customer relationship management systems, analytics tools, scheduling tools, and other business support vendors. These providers are authorized to use personal information only as necessary to provide services to us.
SMS opt-in data and mobile consent information are excluded from this sharing and will not be shared with third parties or affiliates for marketing or promotional purposes.
We may also disclose information if required by law, regulation, legal process, or governmental request, or if necessary to protect our rights, property, clients, or business operations.
Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, and support marketing efforts. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly without cookies.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may also unsubscribe from marketing emails by using the unsubscribe link in an email or by contacting us directly.
To stop receiving SMS messages, reply STOP to any text message from us.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
Haute & Polished Designs
Address: 101 Kennedy Street NE, Washington DC, 20011
Email: info@hauteandpolisheddesigns.com
Phone: (202) 888-1557
Website: https://hauteandpolisheddesigns.com